Shipping policy

Last Updated: 7/3/26

At plooche, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within The United States.

Shipping Locations

This shipping policy applies to orders shipped within:

The United States

Delivery Times

Below are our estimated delivery timelines:

Order Cutoff: Orders placed after 5:00 PM ET will be processed the next business day, which may add one business day to the estimated delivery timeframe.
Order Handling Time: 1–2 business days, Monday–Friday
Once your order is processed, it will be shipped by one of our trusted carriers.
Transit Time: 6–8 business days, Monday–Friday
Estimated Delivery Time: 7–10 business days

Please note that delivery times are estimates and may vary due to factors outside our control.

Carrier Services

We partner with reliable shipping carriers to deliver orders within The United States, including:

USPS
UPS
FedEx

Shipping Costs

Free Shipping:
All orders within The United States qualify for free shipping with no minimum order requirement.

Delivery Issues

If you experience any delivery issues, including delays or lost packages, please contact our customer service team immediately. We are here to assist you and help ensure your order arrives safely.

Missing or Lost Packages

If your tracking information shows your order as delivered but you have not received it, please:

Verify the shipping address provided during checkout.
Check around your property and with household members or neighbors.
Contact the shipping carrier using your tracking number.
If you are still unable to locate your package, please contact us within 7 days of the marked delivery date at info@plooche.com. We will work with the carrier to investigate the shipment and help resolve the issue as quickly as possible.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Questions?

Visit our FAQs page or contact our customer support team for assistance.

Store Name: plooche

Address: 20055 Ann Arbor Trail, Dearborn Heights, MI 48127

Email: info@plooche.com

Phone: +1 (313) 355-9533

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET)

Response Time: We do our best to reply to all emails within 1–2 business days.