The Haven™ Cooling Bed

Waterproof, breathable, genuinely cooling. Joint-friendly support so rest actually feels like rest.

Form and function.

Our product designers collaborate with top dog behaviorists and veterinarians.
Modern aesthetic

Our design team is a cat-loving crew who are all trained in industrial design.
Designed to Last

We use durable and luxurious materials that stand up to daily wear and tear.

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Where do you ship from and what carriers do you use?

Shipping costs are calculated at checkout based on your delivery address and the weight of your items.

How long does order processing take?

Orders are typically processed and prepared for shipment within 1 to 2 business days.

Do you provide tracking information?

Yes, once your order ships, you will receive a tracking link via email to monitor your package's delivery progress.

What is your return and refund policy?

We offer Free 30-Day Returns on eligible items to ensure you are fully satisfied with your purchase.

What condition must items be in for a refund?

Returned products must be unused, clean, and in their original packaging to qualify for a full refund or exchange.

How are refunds processed?

Once your return is received and inspected, your refund will be processed and automatically applied to your original payment method.

I have a question about this product, how can I contact you?

You can drop us an email at info@plooche.com or use the live chat option directly on our store. Our support team is available Monday through Friday, 9:00 AM to 5:00 PM EST, and we typically reply within 24 hours.

The Haven™ Cooling Bed